Profound Learnings (“we”, “our”, “us”) operates the website https://profoundlearnings.com (hereinafter referred to as the “Service”).

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Service. By using our platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Definitions

• Personal Data: Any information relating to an identifiable individual, such as name, email address, contact number, or any other information that can identify a person directly or indirectly.
• Usage Data: Information automatically collected from your device when using our Service, such as IP address, browser type, operating system, pages visited, and duration of visits.
• Cookies: Small data files stored on your device to improve your user experience and track website usage.
• Data Controller: Profound Learning is the entity responsible for determining how and why personal data is collected and processed.
• Data Processor / Service Provider: Any third party that processes data on behalf of Profound Learning (e.g., hosting, analytics, payment processors).
• User: Any individual who accesses or uses our Service.

2. Information We Collect

We may collect and process the following categories of data:

1. Personal Data

When you register, subscribe, or communicate with us, we may collect:

• Full Name
• Email Address
• Phone Number
• Address (City, State, Country, Postal Code)
• Educational or professional details (as relevant to course enrollment)

1. Usage Data

Automatically collected data when you interact with our website, including:

• IP Address
• Browser Type and Version
• Device Information
• Date and Time of Visit
• Pages Visited and Duration

1. Tracking & Cookies Data

We use cookies and similar tracking technologies (such as tags and scripts) to monitor user activity and improve our Service.
You can choose to disable cookies in your browser settings; however, certain features of our website may not function properly.

Types of cookies we use include:

• Session Cookies – to operate our Service
• Preference Cookies – to remember your preferences
• Security Cookies – to ensure security and authentication

3. Use of Collected Data

Profound Learning uses the collected information for the following purposes:

• To provide and maintain the Service
• To manage your account and course enrollment
• To communicate important information such as course updates or changes
• To provide customer support and respond to queries
• To improve and personalise the user experience
• To send marketing and promotional communications (you may opt out anytime)
• To detect, prevent, and address technical or security issues
• To comply with legal obligations under the Companies Act, 2013 and IT Act, 2000

4. Legal Basis for Processing (Applicable for International Users)

We may process your data under one or more of the following legal bases:

• Your consent
• Contractual necessity (to deliver the Service)
• Legal obligation
• Legitimate business interests (such as analytics or Service improvement)

5. Data Retention

We retain your Personal Data only for as long as is necessary for the purposes stated in this Policy or as required by law. Once data is no longer required, it is securely deleted or anonymised.

6. Disclosure of Data

We may share your data in the following circumstances:

• With Service Providers: To facilitate Service delivery (e.g., hosting, analytics, email marketing).
• For Legal Reasons: To comply with legal obligations or respond to lawful requests by public authorities.
• Business Transfers: In case of a merger, acquisition, or asset sale, user data may be transferred as part of business continuity.

All third-party service providers are bound by confidentiality and data protection agreements.

7. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your information against unauthorised access, alteration, or destruction. However, please note that no online data transmission is 100% secure.

8. Your Data Protection Rights

Depending on applicable law, you may have the following rights:

• Right to access your data
• Right to correct or update information
• Right to withdraw consent
• Right to request deletion of your data (subject to legal requirements)
• Right to object to marketing communications

To exercise these rights, contact us at support@profoundlearnings.com.

9. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users are encouraged to read the privacy policies of any external sites they visit.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Service after such changes constitutes your consent to the revised policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or data handling practices, please contact:

Profound Learnings
Email: Support@profoundlearnings.com
Website: https://profoundlearnings.com
Address: Noida West, Uttar Pradesh